F.A.Q. about CBD and Cannabinoids

When we talk about Cannabis or about Hemp we are actually talking about the same plant, which is in turn divided in Cannabis Sativa and Cannabis Indica. These two varieties indicate the same plant with different characteristics and applications; depending on whether it is used in therapeutic and/or industrial contexts, one variety rather than the other will be selected.

When we talk about Cannabis we mean the entire plant. According to some researchers Cannabis can be divided in two species: Indica and Sativa.

Phytocannabinoids are cannabinoids present in the Cannabis, amongst which CBD and THC.

Endocannabinoids are neuromediators which are generated in our body. The two best known and studied most are N-arachidonylethanolamide (anandamide, AEA) and 2-arachidonoylglycerol (2-AG).

Cannabinoid receptors are specific binding sites for cannabinoids and are distributed on the surface of many types of cells. Scientific research has discovered two types of receptors: CB1 and CB2. CB1 are mainly found on the nervous cells of the CNS, while the CB2 receptors are mainly found on the immunocompetent cells.

During the growth process of Cannabis, the production of cannabinoid acids, like THCA and CBDA take place; these are the acid forms of the free molecules, and thus CBDA is nothing other than the precursor of CBD. The conversion process from CBDA to CBD is called decarboxylation and occurs through heat. Both CBDA and CBD are non-psychoactive cannabinoids.

Terpenes are biomolecules produced by many plants and which are the main compounds of their resins and essential oils and give to each of them their own characteristic odour.

The Entourage Effect refers to the combined effect the various substances present in Cannabis have got, which can differ according to the combination itself.

Studies report that the result of a combination can modify the actions of the main active principles, enhancing their actions and minimalizing the possible side effects.

“Raw” CBD oil is an unprocessed and unfiltered oil, not subjected to high temperatures. This implies the presence of CBDa, the acid form of Cannabidiol.

At the present, apart from some countries in which it is recognized as a medical drug or a substance subject to controls, no laws exist for CBD regarding this issue.

Cannabis Sativa L. with seeds certified in accordance with the applicable provisions of the Law and with a presence of THC not superior to 0.2%. Currently our mainly used varieties are Futura, Fedora e Shantica.

Hemp plants are by nature gluten-free and in the spaces dedicated to our production, only Hemp and derivatives are introduced. However, for the protection of our customers and to exclude any kind of processing contaminations, periodically the test in accordance to the EU Regulations 828/2014 is carried out in accredited laboratories.

Our CBD is a natural molecule, as the production process does not consist in a process of synthesizing but of extraction. A process of synthesizing starts from simple raw materials which, through a series of controlled reactions, lead to the formation of one or more complex compounds; an extraction process on the contrary, parts from a more complex matrix (e.g. vegetable) which is made more simple by a series of specific steps. The phytocomplex of Cannabis is rich in numerous substances (resins, terpenes, cannabinoids, flavonoids, essential oils, lipids...) and only a highly controlled extraction process can result in one or more cannabinoids.

The Cannabis used for our CBD products derive from seeds certified in EU in accordance with the Regulations of the European Parliament and Counsel, Directive 2002/53/EC and relevant laws.

Each aspect of the production process is monitored on cannabinoids (especially CBD and THC) and on a series of recognitions and analyses which guarantee its requirements especially at microbiological level; the certificates of full analysis supply qualitative and quantitative information in accordance with the regulations in force, in relation to the products (microbiology, heavy metals, chemical and physical characteristics...).

The extraction method involves the use of solvents within the limits of the European Pharmacopoeia. The method used guarantees the utmost purity of the final product and the presence of residual solvents in the products is secure and in compliance with the standards applied to pharmaceutical products.

In our products THC is < 0.2%.

To pay with bank transfer, please select "BANK DEPOSIT" in the payments option and then CONFIRM.

At this point the order will be considered done, and the bank account details will appear:

Enecta B.V.IBAN : NL14 ABNA 0488 4033 59

SWIFT : ABNA NL 2A

Once the bank transfer is done, please send the receipt including the order number to wecare@enecta.com

If your credit card payment is refused, it may be due to two reasons: 1) the credit card is issued by a North American institution 2) the card is not enabled with the 3D Secure security protocol. In this case, you can ask to the credit institution that issued the card to enable the service.

Once you decide to cancel your order please contact us as soon as possible writing an email to wecare@enecta.com.

We will try to do everything we can to accommodate your request. However, as our order-fulfillment and shipping systems are designed to get your orders on their way quickly and efficiently, we will be able to change/cancel or issue a refund for order right away only if the said order has not been processed yet.

If you wish to cancel an order that has been processed and shipped but has not yet been delivered to you:

1) Once again, please contact us at wecare@enecta.com to let us know you do not wish to receive your products.

2) We kindly ask you to not accept the delivery of the order when it arrives at your door.

3) Your order will then be sent back to us and we will proceed to your refund within 48 business hours after receiving your products.

Here at Enecta, we fundamentally believe you will be satisfied with the products you purchase with us.

You can then take advantage of our "100% Satisfaction Guarantee" policy and ask for a refund by filling the form.

When ordering products from Enecta to a country outside of the EU, you may be subject to import duties and taxes, which are levied once a shipment reaches the specified destination. Additional charges for customs clearance must be borne by you; unfortunately, we have no control over these charges and cannot predict what they might be. Before ordering, please check with your local customs websites for the relevant information.

At checkout step, when you will be asked to fill your personal data, on the right clumn of the page you will see a field named DISCOUNT CODE: just enter your code and the total amount of the order will be updated automatically.

Actually is not possible, since Paypal internal policies does not allow to associate with cannabis related businesses.

At the moment this payment option is not available.